Why Become an EQUS Member?
We are Alberta’s rural power experts. EQUS is Canada’s largest member-owned utility. We don’t work for investors; we work for our members. We don’t generate profits for international stockholders; we keep money in rural Alberta. We can serve businesses, homes, farms, subdivisions, oil and gas developments and more.
EQUS provides direct economic benefits to our members and the rural communities that we serve. By operating under a co-operative business model, we saved our member-owners $8.7 million in 2018. Our team will work with you to determine the most cost-effective plan to meet your specific needs.
Rural-Based Power Experts
EQUS is a 100% Alberta owned and rural-based electrical distribution co-operative. We operate offices in Innisfail, Claresholm, Medicine Hat and Onoway, with our Main Office located in Innisfail.
As the rural power experts, our staff will work with you on your project from start to finish assessing your requirements, reviewing the anticipated load profile, providing cost estimates and providing and facilitating the construction and installation to meet your needs. EQUS is committed to meeting your project timelines.
EQUS and other Rural Electrification Associations (REAs) set the benchmark for electricity rates in rural Alberta because we provide electrical distribution services at cost. Since EQUS operates under a not-for-profit, co-operative business model, we are able to focus on delivering safe and reliable service for our members, and not on generating profits for stakeholders.
Safe and Reliable
Based on recognized industry tracking, EQUS’ system reliability is over 99.9 per cent. Staff are certified industry professionals, who are committed to operating a safe, reliable electrical distribution service 24 hours a day, seven days a week. The construction and maintenance of EQUS’ electrical distribution system meets and exceeds all Alberta Electrical Utility Code requirements.
Invested in our Community
EQUS has several programs that distribute funds back into the communities we serve. In 2018 EQUS staff and EQUS members gave back over $95,000. Operation Round Up, the EQUS Community Connection and a sponsorship and donation program endeavour to support organizations that support rural youth and seniors or encourage community development within our Service Area. In addition, we host an annual charity golf tournament and an employee charity committee organizes numerous fundraising events to support charities throughout Alberta.
Dedicated to our Member-Owners
We are committed to delivering a high level of personalized service to our 12,000 members. In 2018, our member satisfaction rate was over 97 per cent and 96 per cent of our members said they would recommend EQUS to a friend, family member or colleague.
Have Your Say
As a co-op, EQUS is committed to involving our member-owners. In 2018, we welcomed our members to events such as Member Input Sessions and Annual General Meetings where the CEO and Board of Directors sought their input on the strategic direction and initiatives and shared annual reports, financials and program information. We also welcomed our members to fun, family-friendly events such as summer barbecues, pancake breakfasts, Family Fun Days and Member Skating Events.
All members are free to purchase electricity services through EQUS’ regulated rate tariff or from a retailer of their choice. The delivery of electricity to you is not affected by your choice. If you change who you purchase electricity services from, you will continue receiving electricity from EQUS. For a current list of retailers you may choose from, visit http://www.ucahelps.alberta.ca or call 310.4822 (toll free in Alberta).